BJ Safety Supplies: Your Trusted Partner in Safety

At BJ Safety Supplies, we are proud to be a registered Australian business, committed to upholding the Consumer Guarantees under Australian Consumer Law. Your satisfaction and safety are our top priorities, and we strive to ensure a hassle-free experience for all our customers.

Our Guarantee to You

You are entitled to a refund or replacement in the following circumstances:

• Major Fault: If there is a major fault with the item you've received.
• Transit Damage: If goods are damaged during transit.
• Not as Described: If the item received is not as described.

How to Initiate a Return

Should any of the above scenarios occur, please contact us with your order details as soon as possible to organize a return. We understand the importance of prompt action and will promptly assist you in resolving the issue.

Refund or Replacement

Once we confirm the status of your item, we will offer you the choice of a refund or a replacement, based on your preference and the availability of the product.

Please note that we do not accept returns for change of minds. Additionally, we reserve the right to not offer refunds past an appropriate period of time, ensuring fair and reasonable handling of returns.